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Academic qualifications
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1- B.Sc. in Industrial Engineering – Manufacturing – Iran – 1995
2- M.Sc. in Industrial Engineering – Industrial Engineering – Iran – 1998
3- Ph.D. in Industrial Engineering – Quality Engineering – UK – 2003
Title of Ph.D. thesis:
A Comprehensive Model for Service Quality Design: Integrating CRS, SQFD and other Advanced Quality Engineering Techniques for Designing Quality Service. (May 2003)
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