350 presented and
published papers – Most recent publications include:
A., Shirouyehzad, H. and Mehrparvar, E. (2013), Prioritization of departments
based on service quality dimensions in Isfahan Steel Company: a multiple
criteria decision making approach, International Journal of Productivity and
Quality Management, Vol.11 No.1, pp. 116-130.
A. and Ahmadi Azar, M. (2013), Proposing and analysing a model for the
influence of outsourcing on organisational agility with a case study in a
manufacturing company, International Journal of Logistics Systems and
Management, Vol. 14, No. 1, pp. 55-72.
A., Pourhamidi, M., Antony, J. and Park, S.H. (2013), Typology of Kano models:
a critical review of literature and proposition of a revised model,
International Journal of Quality and Reliability Management, Vol.30 No.3, pp.
A. and Pourhamidi, M. (2013), Proposing a comprehensive and hierarchic
framework for prioritising Isfahan brands using AHP and TOPSIS approaches,
International Journal of Applied Decision Sciences, Vol.6 No.2, pp. 160-185.
A. and Rabbanimehr, M. (2013), Prioritising enablers of EFQM based on manager
performance: an integration of 360° evaluation and house of quality (HoQ),
International Journal of Procurement Management, Vol.6 No.3, pp. 329-349.
A. and Zeinali, Z. (2013), Investigating the relationship between control
factors and innovation performance in Isfahan Steel Company, International
Journal of Innovation and Learning, Vol.14 No.1, pp. 1-18.
A., Gharibpoor, M., Teymouri, S. and Iraj, E.B. (2013), Studying the influence
of e-CRM on web-based brand personality – the case of Mellat Bank,
International Journal of Business Information Systems, Vol.13 No.4, pp.
A., Ghofrani Isfahani, N. and Nilipour Tabatabaei, S.A. (2013), Determining
appropriate maintenance strategy based on decision making grid, Sigma level,
and process capability index – with a case study in a steel company, International
Journal of Applied Management Science, Vol. 5, No. 3, pp. 265-280.
A. and Bakhshi, E. (2013), Prioritization of innovation factors by the
integration of concurrent function deployment and P diagram with a case study
in Sepahan Industry Group, Journal of Manufacturing Technology Management,
Vo.24, No.6, pp. 952-997.
A. and Rostamian, N. (2013), Concurrent engineering and manufacturing
flexibility: an integrated model, International Journal of Productivity and
Quality Management, Vol.12, No.2, pp. 121-140 (2013).
A. and Salehzadeh, R. (2013), Investigating the relationship among self-leadership
strategies by association rules mining, Internatioanl Journal of Business
Information Systems, Vol.14, No.1, pp. 41-55 (2013).
A., Ramazanpour, N. and Amirsadri, G. (2013), Investigating the Impact of
Learning Organization on Implementing Total Quality Management in Karaj
Telecommunication Company, Research Journal of Applied Sciences, Engineering
and Technology, Vol.6, No.16, pp. 2964-2971.
A., Shahrestani, H.V. and Iraj, E.B. (2013), Proposing a contradiction matrix
by developing KANSEI engineering based on theory of inventive problem solving
(TRIZ), International Journal of Business Innovation and Research, Vol.7, No.6,
A. and Abbaszadeh, A. (2013), Investigating the effect of knowledge management
components on innovation cycle constituents of Khouzestan Steel Company, Reef
Resources Assessment and Management Technical Paper, Vol.38, No.5, pp. 518-531.
A. and Ghazifard, A.M. (2013), Radio Frequency Identification (RFID): A
Technology for Enhancing Computerized Maintenance Management System
(CMMS)", New Marketing Research Journal, Special Issue, pp. 13-20.
A., Khazaei Pool, J. and Poormostafa, M. (2014), Evaluating and ranking hotels
offering e-service by integrated approach of Webqual and fuzzy AHP,
International Journal of Business Information Systems, Vol. 15, No. 1, pp.
A., Moshrefjavadi, M.H.M., and Vaez Shahrestani, H. (2014), Integrating Kansei
engineering and revised Kano model with a case study in the automobile
industry, International Journal of Productivity and Quality Management, Vol.13,
No.2, pp. 201-218.
A., Allameh, S.M., Asadi, A. and Momtaz, M.R. (2014), Presentation of a model
for the analysis of factors affecting the tourist’s behavioral intentions a
case of Isfahan, Iran, Asian Journal of Research in Business Economics and
Management, Vol.4, No.4, pp. 162-176.
A., Shabani Naftchali, J. and Khazaei Pool, J. (2014), Developing a model for
the influence of perceived organizational climate on organizational citizenship
behaviour and organizational performance based on balanced score card,
International Journal of Productivity and Performance Management, Vol. 63, No.
3, pp. 290-307.
A. and Geramian, A. (2014), Developing robust design: determining critical
limits for signal-to-noise ratio based on process capability index,
International Journal of Productivity and Quality Management, Vol. 14, No. 2,
A., Balouei Jamkhaneh, H. and Hosseini Cheryani, S.Z. (2014), EFQMQual:
evaluating the implementation of the European quality award based on the
concepts of model of service quality gaps and ServQual approach, Measuring
Business Excellence, Vol. 18, No. 3, pp. 38-56.
Shahin, A., Khodadady, Z. and Shirouyehzad, H. (2015),
"Ranking electronic customer complaints by FMEA and TOPSIS with a case
study in Isfahan Province Gas Company", International Journal of Process
Management and Benchmarking, Vol. 5, No. 1, pp. 19-36.